CAPP mechanical pipettes, such as CAPPAero, ecopipette, CAPPTrio, Microbiology Pipette are guaranteed for a period of three years from the date of delivery. The warranty period for CAPPBravo mechanical pipettes and all CAPPRondo Benchtop equipment is two years. CAPP electronic pipettes, pipette controllers and repeaters are covered by a one year warranty.
The warranty is given against defects in materials and workmanship of the product. It covers the costs of defective materials and labour. Standard wear and tear or misuse are not covered by the warranty.
In case your pipette needs a regular service check, please return the pipette to one of our authorized service providers.
Ensure that the pipette is decontaminated before returning it for repair. Download CAPP decontamination note and send it along with your pipette.